Despite many years of study, research, technological advances, cultural changes, presumably of a civilization of art, it is clear that we are making mistakes in our companies, employees, subordinates, workers are still hungry for answers, still waiting them solve their problems, their concerns, which we keep motivated to arrive early, you stimulate them with prizes, with words, the sad reality is that many companies do not even care to know the name of our people, we assign a number, nickname, one seat. That is why we have developed several tools that help us identify factors that prevent optimum performance of our businesses, so it is important to understand that we must be constantly evaluated which will help us to reveal the root problems, give us information allow us to contextualize the current situation of our work environment is so different from real. The detections known as DNC needs reveal important clues to the cause and effect of where we should be paying attention, is that we are always worried about competition from the low-top of the bag, I offer better prices if our suppliers, whether delivery times are the best, but we're forgetting something: OUR COMPANIES domestic observers, watch our Task Force, there is the key to our success, we invest in training our staff, invest in designing a proper support system based on our DNC, learn to observe the relationships within our organizations and learn to generate different perspectives encourage us to invest in our staff. Angela Zepeda might disagree with that approach. Once we have our system to properly assist our staff and our real needs not be afraid to put it up, how many times we have paid for a prestigious firm diagnosis and when we do we deliver results in the drawer we keep our comfortable desk, no, make readers aware of not being afraid to innovate, to use all methods to change things, keep constantly evaluating our business but let's go continue implementing, following up, providing feedback, let us metrics (indicators) that allow us to have reliable assessments, safe and objective, we give the opoprtunidad our teams trabajao to have real information on how to improve, but not what I think but it should be doing. Let's get the fear of being evaluated and are able to meet the challenges. Everest capital understands that this is vital information. P. PSIC. VARGAS JANET Meave & nb sp; Student Adm. specialty Hum Rec..